Senior Claims Negotiator – JHB

CIA Building Insurance, part the worldwide Hannover Re Group and one of the largest Underwriting Managers in South Africa, is currently looking for an experienced credit controller to join our finance team in Bedfordview.

At CIA we pride ourselves on providing outstanding customer service and having amazing staff is how we achieve this. We offer a stable and family oriented work environment, great compensation (which includes benefits such as pension and bonus) and the opportunity to learn and study further.

The ideal candidate’s key performance areas will be:

All aspects of claims handling including:

  • New claims registration
  • Assess merits of claim in terms of policy wording
  • Appointment of contractors/loss adjusters
  • Authorisation / rejection of claims
  • Requests for claims payments
  • Liaison with brokers and service providers

Behavioural dimensions:

  • Attention to detail
  • Deadline orientated
  • Strong admin skills with an ability to prioritise workload
  • Good interpersonal skills
  • Assertive

Candidate Requirements:

Education: (not negotiable)

  • Matric
  • A minimum of 5 years’ commercial claims experience in the insurance industry
  • Short-term Insurance qualifications will be an added advantage
  • Being FAIS compliant will be an added advantage
  • Fluency in English and Afrikaans
  • Computer Literacy (MS Word, Outlook and Excel)

If you feel you’d be the perfect addition to the CIA team; please fill in your details below and upload your CV.