WHO WE ARE
CIA is an award-winning building insurance underwriter, headquartered in Johannesburg with branches across South Africa.
With our roots in a family-run business started in the late 1990’s, we have emerged as a respected market-leader in our industry; while still upholding the culture and ideals with which our company was founded.
At CIA Building Insurance Specialists, we understand that a building has community, livelihood and family at its core. Its value is so much more than the replacement cost of its roof and four walls. Our purpose at CIA is to keep the roof over your head; to ensure that your buildings and the people closest to you are protected from the devastating effects of fire, floods and other disasters.
It is this understanding that has fueled the development of our flagship building insurance solutions in conjunction with ongoing research, a constant drive to innovate and entrenched partnerships with our broker network. This enables CIA to offer insurance products, cover and benefits for residential, commercial and industrial property owners that are the benchmark in the industry.
At CIA we understand that insurance is at its core a promise. Having capable and caring staff is key to ensuring we deliver on our promises, the driving force behind our success.
Underpinned by our values of Commitment, Integrity and Ability, we recognise that fair treatment of our customers means that our products and services must offer meaningful value, that we pay all valid claims as fast as possible and our customers’ interests are put first in all our interactions.
CIA has a national footprint with 6 branches countrywide; each branch equipped with highly skilled and approachable decision-makers. As a result, we are renowned for consistent service delivery and the accessibility and personal touch of all our employees. Our extensive network of brokers means that we can connect you with an intermediary highly-trained in our range of products and services. Whatever your requirement, we pride ourselves on delivering passionate, personable and productive service.
CIA is proudly underwritten by Compass Insurance Co. Limited (awarded an AA-(ZA) rating by Global Credit Ratings), a subsidiary of the Hannover Reinsurance Group – one of the largest reinsurers in the world. CIA is part of the Lireas Holdings Group of companies, which in turn is a subsidiary of the Hannover Reinsurance Group Africa Limited.