Our People

The driving force behind our success

At CIA Building Insurance Specialists, we understand that a building has community, livelihood and family at its core. Its value is so much more than the replacement cost of its roof and four walls. Our purpose at CIA is to keep the roof over your head; to ensure that your buildings and the people closest to you are protected from the devastating effects of fire, floods and other disasters.

With our roots in a family-run business started in the late 1990's we have emerged as a respected market-leader in our industry, while still upholding the culture and ideals with which our company was founded.

It is this understanding that has fueled the development of our flagship building insurance solutions in conjunction with ongoing research, a constant drive to innovate and entrenched partnerships with our broker network. This enables CIA to offer insurance products, cover and benefits for residential, commercial and industrial property owners that are the benchmark in the industry.

CIA has a national footprint with 6 branches countrywide, each branch equipped with highly skilled and approachable decision-makers. As a result, we are renowned for consistent service delivery and the accessibility and personal touch of all our employees. Our extensive network of brokers means that we can connect you with an intermediary highly-trained in our range of products and services. Whatever your requirement, we pride ourselves on delivering passionate, personable and productive service.

Our Values

What we stand for



Dedicated to our customers

Our customers are at the heart of everything we do. We're here for the long term.



True to our word

We do what we say. We're very proud to have one of the lowest Ombud overturn ratios in the industry.



Experienced & skilled

We do things right. Over 20 years of delivering fast, efficient and personable service.


Our partners

CIA is proudly underwritten by Compass Insurance Co. Limited (awarded an AA-(ZA) rating by Global Credit Ratings), a subsidiary of the Hannover Reinsurance Group - one of the largest reinsurers in the world. CIA is part of the Lireas Holdings Group of companies, which in turn is a subsidiary of the Hannover Reinsurance Group Africa Limited.

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