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CIA is an award-winning building insurance underwriter, with branches throughout South Africa. When disaster strikes, we’re here to help keep the roof over your head. We insure all types of buildings including sectional title developments, freestanding homes, office parks, warehouses and shopping malls with our easy-to-understand all risk insurance policies written in plain language. As the only dedicated building insurance specialists in South Africa, our niche focus has allowed us to become the experts in understanding and covering the risks faced by today’s property owners.
Offering some of the widest cover available on the market, our flagship Homeowners All Risk policy offers our clients complete peace of mind knowing that their homes are fully covered.
Our Community Living Insurance Policy has been designed to cover both residential and commercial community living schemes including Sectional Title, Bodies Corporate, Share Blocks, Home Owners Associations and Retirement Villages.
The CIA Commercial Building Insurance Policy provides All Risk cover for commercial, industrial and residential buildings, such as churches, schools, hospitals, office parks, factories, warehouses and shopping centres.
Our Fidelity and Computer Crime Insurance Policy is based on the requirements of the Sectional Titles Management and Community Schemes Ombud Services Acts and enhanced with additional cover provided for computer-crime related loss.
Insurance brokers are an essential part of the insurance industry and provides tons of value to their clients. Find a broker near you
We believe in the continuous professional development of our brokers and managing agents. We pride ourselves in the expert training we offer. More info
Please have your claim and policy number ready to track your claim status. Track your claim
Issue an online Insurance Certificate. Request a certificate
Get the info you need to work with us. Request your broker application
Upload your policy schedule for quick assistance. More info
“Thank you so much Sindi. You are like lighting. Awesome service”
Stepp Insurance Brokers
Many thanks. You are always very helpful and I appreciate your kind assistance”
“Would like to thank you ladies and CIA for excellent service received”
Unidel Carriers (Pty) Ltd
You are the best!!!! Thank you so much for excellent service and your prompt response”
Hillside Risk Management (Pty) Ltd
“Thank you for the excellent service. This claim was paid on the same day that it was submitted.”
Mariana van Zyl
“Good day Sindi/Susan,
Thanking you for outstanding service. Client happy with the services from Karabo 😊”
Thank you, we received the payment notification this morning. I also just want to say that the service I am receiving on the geyser claims is really great. Very quick and efficient. Please say thank you to the staff.”
De Wet De Villiers
It is such a pleasure to work with you and your company, always great service!”
Just wanted to let you know that your online video training course is absolutely amazing. Such an asset to learning about CIA’s products – thank you so much for creating this platform for the industry – so helpful!”
Jane Frances Pitt
Stepp Insurance Brokers
I would like to thank you for your super and efficient services. Please can you send me the quote with the AOL that I can send it to Chairperson and tell them to authorise the contractor to go ahead.”
Thank you for your excellent service and assistance with my geyser claim. I really appreciate it; my husband is also VERY IMPRESSED. Thanks once again.”
“Good morning Ethel,
Thank you for your reply on the claim update. We as Origin Financial want to thank you for the brilliant service that you've till date delivered to us as the broker and to our insured. You really went the extra mile over and above your daily duties. We thank you”
Origin Financial Services
“Good morning Suritha,
Thank you so much! I understand this wasn’t the most pleasant claim, but I really appreciate the effort you put in.”
Fairhurst Risk Solutions
Thank you so much! You are a star! all good and in order. Much appreciated for all your efficiency and kindness as always.”
Ek wil julle graag met hierdie skrywe geluk wens met julle uitstekend eise diens en veral hierdie jaar met die inperking asook die bo gemiddelde aantal eise wat hierdie winter hanteer en aangemeld is. Julle het regtig alle verwagtinge oortref en is ons dankbaar vir CIA en elke lid van jou eise span.”
Once again, many thanks for keeping us informed of progress - your friendly professionalism is very much appreciated and a refreshing change when dealing with big companies!”
John & Ingrid Waltham
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